Ownership of the Website:
This Website is owned and managed by Auroh. All references to Auroh shall be deemed to mean a reference to www.auroh.com. All information and content provided on this Website shall be the sole property of Auroh and all rights for distribution are reserved with Auroh.
Effect of this and related documents:
Periodic policy changes:
If you would like to have your personally-identifiable information removed from Auroh's databases, please call or e-mail to info[at]auroh[dot]com. We will use reasonable efforts to comply with your request. However, there will be residual information that will remain within Auroh's databases, access logs, and other historical internal records, which may contain such personally-identifiable information.
Your requesting available information about you:
If you want to find out what information Auroh has in its database about you, please write to Auroh at the address mentioned in the contact details provided herein, call 91-934 706 5528, or e-mail to info[at]auroh[dot]com. Please include your name, e-mail address, and other information in the same format that you originally supplied to Auroh so we can be more certain of matching your request to the correct information.
Information we may gather:
Auroh offers online resources designed to provide health, medical, and product-related information and services such as chat with doctor, online discussion forums, communities, counselling services, phone consultations and e-mail communication etc. For the said purpose certain personally identifiable and non-personally identifiable information has to be gathered, relied upon and used, as described below.
All such information collected is for the purpose of providing consultancy and counselling services to you. We may also collect information from you if you subscribe to any of our regular newsletters.
Providing us with the aforesaid information is optional. However, in some cases it may not be possible for us to provide the service in question without receiving certain information from you.
How we use the information we gather:
Auroh will use the information received to provide services in the best interest of the users. You agree and understand that the apart from Aurohand its representatives, certain third parties, such as operations and maintenance contractors repairing and maintaining our technical systems may have access to your personal data. Auroh has not entered into non-disclosure agreements with such third parties. You consent to such persons having access to your information.
Additionally, Auroh shall use the information provided by you to administer and respond to your enquiry. Your enquiry will be researched by our information team, who will respond to the same. Auroh shall make best endeavours to securely store the information supplied and the response provided. Auroh may also produce reports on the use of the services utilised by the user to monitor and develop the services.
With your permission, academic institutions and/or Auroh may use your data for case studies, wherein your name, age, ailment and other details may be revealed. In these instances, we shall inform you in advance and obtain your consent for the same. You will have the choice to opt out of the study.
Auroh shall be entitled to share your information for business reasons such as reorganization/ divestment of its business through sale, merger or acquisition. Auroh will, in such a scenario, obtain written assurances that the information will be adequately and appropriately protected in these circumstances.
Consultancy and counselling are intended solely for your use. All information is tailored to meet your individual situation/circumstances (on the basis of the information furnished by you) and is therefore not appropriate to be shared with others. You shall not without prior written permission from Auroh share this information with any person whosoever, and/ or alter or edit the same.
How the User Can Access or Correct Information:
In order for Auroh to provide effective consultancy and counselling services, you shall be required to provide full, complete information and updated information pertaining to the ailment (including but not limited to your medical history). Auroh shall be entitled to presume that the said information provided by you is true, correct and updated.
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an e-mail as per the contact details stated herein. Where offered, you also may update your personal information by modifying information that you previously have entered into forms or data fields on our Website.
Please note that Auroh shall not be responsible in any manner whatsoever for wrong diagnosis and/ or prescription.
We will use reasonable efforts to correct the incorrect information. We use this procedure to better safeguard your information.
Auroh provides certain services such as bulletin boards, discussion forum, chat rooms and other interactive areas ("Interactive Areas") on the Website.
Auroh will take reasonable steps to protect your personal information as it is transmitted from your computer and/ or mobile to our online resources and servers, as well as to protect personal information in its possession from unauthorized access, disclosure, alteration or destruction.
Due to the nature of online consultancy, chat and counselling, it is your personal responsibility to secure your own copies of your passwords and related access codes for our online resources.
You must promptly notify Auroh of changes to: (a) your account or membership number; (b) your address and (c) any other information as you may deem fit (including but not limited to information pertaining to your health). You must also promptly notify Auroh if you become aware of any actual or potential breach of security, such as the unauthorised disclosure or use of your member identification, user name or password etc.
Third party website:
Auroh Commitment to children's privacy:
Protecting the privacy of children is very important to Auroh, and in furtherance of this, it does not collect or maintain information at the Website from those under 18 (eighteen) years of age. No part of its Website is structured to cater to minors.
This Website and e-mails received by you may include surveys that seek your feedback on the services provided to you by Auroh. This information is used to improve our services and identify Website and service enhancements. By providing Auroh with any information or ideas you acknowledge that Auroh is free to use this feedback for any purpose whatsoever, without any compensation to you.
2-11-127/3/k, St. No 2, Srinagar colony, Uppal, Hyderabad, India -500039 , or send an e-mail to info[at]auroh[dot]com